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Five Guys staff sees a customer too weak to order—so they feed him a free meal

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Detroit’s Greektown neighborhood, Five Guys franchise manager was having a normal day at work when he saw a familiar face at the restaurant — It was Leonard. He noticed that the customer was not feeling alright.

There is always something amazing going on within the local communities. Last month, customers of the Five Guys restaurant in Detroit witnessed an uplifting random act of kindness between the restaurant staff and a sick customer.

Detroit’s Greektown neighborhood, Five Guys franchise manager was having a normal day at work when he saw a familiar face at the restaurant — It was Leonard. He noticed that the customer was not feeling alright.

Five Guys staff sees a customer too weak to order—so they feed him a free meal

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“This time when he came in, he was having trouble ordering, saying he was sick,” Justin told FOX 2 Detroit.

As Leonard struggled to make his order, Justin decided to give him the full meal: a burger done “all the way” (topped with all the classic ingredients), plus fries and a drink.

And he didn’t charge him for the meal. “He was so unwell that he couldn’t even process the order himself,” Justin said. “So we just gave it to him.”

Five Guys staff sees a customer too weak to order—so they feed him a free meal

It didn’t just end there. Leonard was too weak to feed himself. That’s when a Justin stepped up once again and fed the man.

The manager has really won the hearts of many people.

“At Five Guys we don’t have — or believe in canned interactions but in the genuine interactions,” Justin told Liftable. “All of our interactions are genuine.”

“Every guest is special to us,” he told FOX 2. A random customer at the restaurant took photos of the scene and shared them online. The photos have since gone viral.

Justin was surprised that people were making a big deal of it after his story went viral and got picked up by news outlets.

Five Guys staff sees a customer too weak to order—so they feed him a free meal

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“It came as a surprise to me, that so many are surprised to see this level of service for our guests,” he told Liftable.

“What I am most grateful for is the impact the story has had on my team,” Justin said. “Too often my staff and I hear negative stories about the city we call home and often morale is lowered because ‘who wants to work in that environment.’”

It is amazing how a small act of kindness can impact a lot of people in the community.

“I believe that every person has the ability to make an impact on a person’s life through small acts, like this one,” Justin said.

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