Erin, who had bought the crisps thought that was simply unacceptable! So she took to the Tesco Facebook page, sharing a photo of her friend, Anna with the offending spud and creatively worded her complaint into a hilarious poem.
Hello there Tesco I wonder if you could help
As only there on Friday past my friend let out a yelp.
We were seriously dismayed at what we found
So much so that I near turned the boat around.
Let me set the scene for you to make you understand
We went out on the boat for a row across the sea to find new land.
We had packed a picnic which included something to wet our lips
With the one and only Tesco finest hand-cooked Sea Salt and Cider Vinegar crisps.
As we pulled up ashore and stepped out of the boat
Little did we foresee what could be hitting the back of our throat.”
She further added:
Perfectly cooked and covered in flavour
Bet if I bit into it, it would be a taste I’d savour.
Yet I felt compelled to write this poem for you
And share my full spud crisp with the whole world too.
I’m disheartened that I missed out on several crisps’ worth of goodness
And feel really cheated that my bag held substantially less.
Also what shall I do with this salt and vinegar spud?
Do I frame it and cherish it or plant it back in the mud?
Could you imagine how awesome it would be
To grow a sea salt and cider vinegar potato tree?
Tesco, I await your response to my desperate plea
Because I worry about what will become of this special spud, you see.
Our picnic was railroaded and I’ll never get it back
So please make sure in the future all the potatoes are well-cut in the sack.”
To Erin’s delight Tesco didn’t disappoint in their reply! A Tesco employee named Avril replied with a poem of her own!
Of course, Erin didn’t stop there! She added in some more hilarious lines to express her gratitude:
This is how every customer service issue should be resolved! Maybe poems are the new way to go when putting across complains?
And someone needs to give them Avril from Tesco a customer service award for being such a good sport!
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