Mailman breaks down the door of a 94-year-old woman after she called for help

Being a postal worker means meeting new people every day while in the line of duty. These mailmen end up forging new friendships with their customers that last for years.

Josh Hefta has been delivering the mail on the same route for many years. Over a period of time, Hefta took a special liking to a 94-year-old woman namely Alice Bachke. Hefta and Alice would exchange greetings during their daily visit and sometimes even share a snack.

Alice had recently had issues with her mobility, so Hefta decided to start making mail deliveries directly to her front door instead of making the elderly woman walk all the way to the mailbox.

One day in January when Hefta was delivering the mail, the elderly woman didn’t meet him at the door as usual. He had a gut feeling something was wrong. He knocked on her door but there was no response. He knocked again—this time louder. He heard a faint voice in the house. “I thought I could hear a faint somebody in the house.”

Hefta immediately decided to knock down the locked door and he was able to hear Alice screaming for help. The elderly woman had fallen down about 20 hours earlier and was unable to get up. Had it not been for Hefta’s care and timeliness, Alice might not have survived. “He saved my life,” Alice noted, “and that’s a true story.”

Hefta was awarded the Postmaster General Award at the Minto Post Office and will even have a place on the Heroes Wall in Washington, D.C.

The mailman’s quick thinking and caring nature may have just saved a life. He surely deserves all the praises coming his way.

Watch the video below to learn more about the story!